The experience was very good once I arrived at the correct location. However, the text message received from the office had an incorrect address link. Clicking on the link took me to the wrong city (Delvalle) instead of the correct destination of Bastrop. This made me very late. The staff was gracious and kind to me in spite of these difficulties.
December 2023
First time at this facility for this doctor. Friendly and helpful staff. Wait time in room for doctor was more than anticipated. Staff should let patient know doctor may be running behind. Wait time was almost 1/2 hour.
August 2023
The appointment went smoothly. Dr. Hsu is very nice and explained everything to me that I needed to hear. My only complaint is a global complaint. I had to fill out about 6 or 7 papers...I would have loved to have had the opportunity to do this online versus on paper
The experience was very good once I arrived at the correct location. However, the text message received from the office had an incorrect address link. Clicking on the link took me to the wrong city (Delvalle) instead of the correct destination of Bastrop. This made me very late. The staff was gracious and kind to me in spite of these difficulties.
First time at this facility for this doctor. Friendly and helpful staff. Wait time in room for doctor was more than anticipated. Staff should let patient know doctor may be running behind. Wait time was almost 1/2 hour.
The appointment went smoothly. Dr. Hsu is very nice and explained everything to me that I needed to hear. My only complaint is a global complaint. I had to fill out about 6 or 7 papers...I would have loved to have had the opportunity to do this online versus on paper