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Reviews for Foremost Family Health Centers
Add your commentForemost Family Health Centers
3515 Shepherd Ln, Balch Springs
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3515 Shepherd Ln, Balch Springs
Directions Call Website Suggest an Edit
If I could give ZERO I would. They can't seem to get referrals from the insurance done on a timely manner or get it done correctly. I have had to cancel appointments because they get the wrong location for my referrals. Wish I could go somewhere else but my doctor is very good.
They're not busy, turned me away because I was 17 minutes late when there's heavy rain and accidents in Dallas and I was with patients of my own. Waited an entire month for this appointment too, this place is definitely not patient-centered, a little bit of understanding goes a long way. I'm sure the providers here are amazing, but if your weak links are the clerical staff, you need new clerical staff.
The lady who answers the phone Brenda is extremely rude. She talks down to you like your incompetent.. I've never talked to a doctors office that had such horrible customer service. And if your sick it's impossible to get an appointment, but if it's a follow up they can get you right in. Makes no sense