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Reviews for Waterloo Counseling Center Inc
Add your commentWaterloo Counseling Center Inc
314 E Highland Mall Blvd #301, Austin
Directions Call Website Suggest an Edit314 E Highland Mall Blvd #301, Austin
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I see multiple negative reviews complaining about the amount of paperwork and the attitude of the therapists. I have found that ALL good therapists will either have several questionnaires, or they will spend the entire first session asking those questions. Additionally, people have complained about a therapist trying to set goals with them, and about a therapist telling them that they aren't alone in their problems. Those are both common therapy practices that work with many people, so it's unsurprising that your therapist tried them! My personal experience has been this: I was referred to Waterloo for a Transmasculine therapy group meeting weekly. It was a... read full review
I've been coming here off/on for a decade now and have always received quality mental health care. Each person I've seen has been knowledgeable, compassionate, and more helpful than I ever anticipated. Be aware, there is ALWAYS a long waiting list. If you need mental heath care immediately, find a mental health urgent care facility while you wait on the waiting list. Prices have been extremely reasonable for me, but I also have great insurance. I've been to some other places around town as well and they have all paled in comparison. YMMV. TLDR: If you can wait and have insurance, this place is great for LGBT mental health; if you are in immediate crisis,... read full review
There are no words to describe how wonderful, helpful, supportive, ugh....I can't express how nice it is to have someone to talk to about issues important to me and relatable to my incredible therapist. I've been using this facility and its incredible staff for over three months now. Attentive, thoughtful, and affordable.