What an amazing group of people to work with. I like to work with good people, and they are simply that. In what I do for a living I work with a lot of companies and really get to know them well. I am always excited when I get to work with this team.
August 2023
We started using Vital Interaction after a not so great experience with a previous system. The support team is always so helpful! They get back to you quickly, and efficiently! We have yet to use it at it's full capacity but are hopeful for the projects to come. Will continue to collaborate. Thank you Joey & vital interaction team!
August 2023
We have been working with Vital Interaction for about a year now. The program is great and has helped my workload with patients a ton but if we have an issue or a question about anything at all, support has not been the best. It takes weeks to months along with an email or two a day to get a reply back. When I have called myself to talk to support I have always ended up with someone who has no answers and tells me support will get back with me via email (which never happens or happens a month or two later after I have taken it upon myself to email them multiple times) Ive seen reviews where support has been great. I wish that were true in our situation.Edit from 2 star... read full review
What an amazing group of people to work with. I like to work with good people, and they are simply that. In what I do for a living I work with a lot of companies and really get to know them well. I am always excited when I get to work with this team.
We started using Vital Interaction after a not so great experience with a previous system. The support team is always so helpful! They get back to you quickly, and efficiently! We have yet to use it at it's full capacity but are hopeful for the projects to come. Will continue to collaborate. Thank you Joey & vital interaction team!
We have been working with Vital Interaction for about a year now. The program is great and has helped my workload with patients a ton but if we have an issue or a question about anything at all, support has not been the best. It takes weeks to months along with an email or two a day to get a reply back. When I have called myself to talk to support I have always ended up with someone who has no answers and tells me support will get back with me via email (which never happens or happens a month or two later after I have taken it upon myself to email them multiple times) Ive seen reviews where support has been great. I wish that were true in our situation.Edit from 2 star... read full review