Reviews for Vital Interaction

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Aug 2024
Vital Interaction is an award-winning leader in patient communication technology, providing patient reactivation and retention solutions to over 13,000 providers. The company's proprietary Smart List Engine generates automated, customizable campaigns for targeted patient outreach. With a team described as "amazing" and "helpful," Vital Interaction offers a reliable service that has helped practices manage patient communication effectively. While some users have experienced issues with support, the company has demonstrated a willingness to listen and improve, with some account managers going above and beyond to resolve concerns.

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From Vital Interaction

An award-winning leader in patient communication technology, Vital Interaction specializes in patient reactivation and retention. 13,000+ providers trust Vital Interaction to facilitate more than 40 million messages to 5 million patients each year. Vital Interaction’s proprietary Smart List Engine constantly scans a practice management system using specific criteria like appointment, clinical, and billing data to generate automated, customizable campaigns for targeted patient outreach.