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Reviews for Travis County Tax Office - Southwest
Add your commentTravis County Tax Office - Southwest
8656 State Hwy 71, Austin
Directions Call Website Suggest an Edit
8656 State Hwy 71, Austin
Directions Call Website Suggest an Edit
never thought i would be posting a review for a government office, but here we are. this is the most pleasant, well run, purposefully designed government office i have ever seen. for real, bravo to whoever thought this through because i sat here for 30 minutes after just walking in, used the free wifi in a surprisingly clean and comfortable chair with plenty of space between people, and used the CLEAN bathroom that actually had PAPER TOWELS, then was assisted by a very nice person who got sh*t done quickly and kindly. i mean, it’s not like the bar is super high, but way to go everyone!
I was pleasantly surprised with how relatively quickly things went when I did a walk in appointment to register two cars after moving from out of state. Jennie helped me out and was really nice and helpful. I got there just before 11 am, and was called up after maybe 25 minutes. The first time I hadn't completely filled out the form, and she told me the things I needed to finish up, and had me work on that while she helped someone else. When I was done, I was next up, and she got everything taken care of and I walked out with new plates for the cars. All told, I was in and out in less than an hour, which I'd call a win.
Made an appointment online to register my cars as a new Texas resident. They called my number within 5min of my appointment time, whole thing took about 30min.
Shout out to Donna who was super friendly and helpful, couldn’t have asked for better help!
They did only have 2 people working there from 8-9, but another person showed up at 9 which hopefully would help with the large amount of people waiting (and small waiting room!).