I relocated to a new city and the nearest store was 100 miles away. I didn't mind because The Container Store has served me well. If you ask any person who knows me, they would tell you how much I love this place. 1. Take more money than you think you'll need because you're going to need everything in there and 2. Become a PopStar! You're welcome ? Have organization bless.
August 2024
We have had such great customer service experiences with this location. We ordered something online and put it together only to find that the final components were damaged. They agreed to exchange it and put together another unit for us themselves. This, combined with other positive in-store experiences, has been so refreshing in the face of seemingly ever-declining customer service from most other businesses.
June 2024
Pam is the absolute best. I came in with a bunch of questions, and she answered them with kindness and authority. The next time I need a custom solution, I will be seeking Pam’s guidance at the container store!
I relocated to a new city and the nearest store was 100 miles away. I didn't mind because The Container Store has served me well. If you ask any person who knows me, they would tell you how much I love this place. 1. Take more money than you think you'll need because you're going to need everything in there and 2. Become a PopStar! You're welcome ? Have organization bless.
We have had such great customer service experiences with this location. We ordered something online and put it together only to find that the final components were damaged. They agreed to exchange it and put together another unit for us themselves. This, combined with other positive in-store experiences, has been so refreshing in the face of seemingly ever-declining customer service from most other businesses.
Pam is the absolute best. I came in with a bunch of questions, and she answered them with kindness and authority. The next time I need a custom solution, I will be seeking Pam’s guidance at the container store!