Reviews for North Austin Veterinary Group
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 1/5North Austin Veterinary Group
8501 Burnet Rd, Austin
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I have used NAAH since 1995 and I felt their service was great. But this year, I feel the service has dropped to the point I'll used another vet clinic. They did not downloading medical records physically given to them about my new pets. After 2 subsequent visits, the records were recorded into their system. And being told a transfer certificate to Washington would be about $100. Only to find it $75 more. I do not know what has happened but I can't feel good about this vet group any more.
I used to bring my cat here. One time, while getting blood taken, my cat got agitated. So they sedated him. The next time I was gonna bring him in, instead of just suggesting that I give him gabapentin before the visit, they said he would definitely need to be sedated. I've been going to another vet for 2 years now. That vet suggested I give him gabapentin just to relax him and we've never had a problem! Each time they see him, the vet techs comment on what a sweet cat I have and how easygoing he is.
I have been taking my cat to NAAH for 6 years now, and am pleased so far. Luckily, my cat has been very healthy!! So this review is only about annual check ups. I know it's probably hard to keep great techs on staff, and even though there is often turnover year over year the techs are always so nice and professional.