Mane Trendz

Nov 2023

I had to reschedule my first appt after driving to this address, only to discover that she’s actually located in South Austin at 11200 Manchaca Road.I purchased a Groupon for a partial balayage, and paid the difference to upgrade to a full balayage.I used her own work to show her what I wanted, via her Instagram account, and trusted her fully.She used foils, which is fine, but I wish I’d have paid closer attention because she didn’t even attempt a balayage.Instead, she gave me baby lights all over- super fine, yellow, and sporadically placed. Such a bummer!She reluctantly agreed to fix it but when my schedule didn’t line up with hers she made it too difficult,...read full review

Jan 2019

Anyone who has seen me within the last 8 months has seen the struggle, and some of the embarrassing phases I've gone through with the process of embracing my grey...entirely! I started the process in Maine, then the progress was destroyed by a stylist in the Austin area who wasn't listening & took it too dark ‍ I found the talented Georgina of Mane Trendz who came to my home & invested her afternoon to create the gorgeous I was going for! We still have one more session to get to the ending GOAL, but I'm finally not shaking my head & hiding from the "in-between" phase My ladies [& fashionable men] in the Austin area...this is the lady to see! She is magical ‍

Dec 2018

I made a terrible mistake coming here. Really disappointed, especially since there were so many good reviews about this place. I debated on writing this review for days because I felt really bad because they people who worked there were so sweet and really nice. I came in with a Groupon for partial highlights and a haircut. I asked a long bob, a hair style that I always get at other places and show the exact same photos I show to all the haircutters/stylists I visit. The dye job is fine. I really like it, actually. However, the hair cut is a little sloppy and wasn't what I wanted. The front looks decent. She cut it around 2-3 inches shorter than what I wanted... I wanted to be shoulder length but my hair does not reach my shoulders (my hair reached below my armpits at the time). I also told her that my hair gets flat when it's long which is why I wanted to cut it... I'm not sure if this translated into choppy layers, but that is what I got. When she finished my hair, I didn't realize that it wasn't what I wanted. Because she curled it, it was hard for me to see the choppy layers and the uneven haircut. So I thought that it looked good when I looked at it in the mirror at the salon. After I washed it, I was quite surprised and extremely disappointed. I asked my friends and they agreed that it was really choppy and doesn't look that great from behind. I'm a pretty busy person so I don't really have time for a high maintenance hairstyle where I need to straighten and curl it every morning. I also try to stay away from high heat since I used to have really damaged hair. It looks pretty messy when I don't style it so I'm not exactly sure what I'm gonna do. Overall, I don't think I'll be coming back. Another reason why I'm disappointed is that I paid $70 for this Groupon. This haircut and dye job is $150 without it which I think is way too expensive for this quality. I've had a $17 haircut that was better than this, sadly. Edit: The owner contacted me (as you can see below). I agreed to have her fix it and she did not respond to my emails or calls. Their customer service and communication is lacking. She said that she would have the receptionist call me but I never received a call. I finally gave up after 2 weeks of trying to contact her and went to another place. Update (12/14/18): I'm not sure why Georgina felt the need to update her response after nearly a year after this incident! I don't even live in Texas anymore. That's how long it's been. Yes we emailed, no she did not try 3 separate dates. She tried ONE DATE AND TIME (a 3 day notice) and I was unable to make it. Even if she did try 3 dates and that didn't work, she still should've tried to contact me. Even if we couldn't find a date that worked for us, she could've offered a refund or a partial refund and I would've been satisfied with that. The fact that she's making these claims and trying to make it look like I'm the one that ignored her is outrageous. Why would I lie? I literally don't benefit in any way because my hair will still a mess and you have my money. I have posted our emails as proof. If she has proof that she DID offer me 3 different dates, I will happily admit that I was wrong. I'm honestly tired of addressing something that happened a year ago. I know you don't want a bad review on your page but this could've been handled better :/