LL Flooring has done a great job from pricing the wood and delivery to final installation. The store manager Taylor (and Hagen left for another store) and staff patiently worked with us to get a reasonable deal by comparing 3 different options (Brazilian Cheery, Mahogany, or a combination). The delivery person Jose was amazing and completed this heavy-lifting laborious work in two trips. Finally, Erika, the installation manger of South Texas Flooring, has promptly scheduled an appointment and coordinated the installation process. The two-person installation team led by Robert was simply fantastic and their work was professional and meticulous (see photos). The initial... read full review
January 2024
Walked in with a problem no one likes to have ; trying to match trim on a discontinued product. Hagen went above and beyond trying to find a satisfactory replacement. Great experience!
July 2023
Went to the LL Flooring on William Cannon and Olivia was really helpful. Answered every stupid question I asked and steered me into the right direction. I needed a few transitions but they were on back order, so Olivia promised to give me a call the second they come in. Even though my order is small, they took great care of me and treated it with the same importance as a bigger order. I will definitely come back in the future if I need anything else! Thank you!
LL Flooring has done a great job from pricing the wood and delivery to final installation. The store manager Taylor (and Hagen left for another store) and staff patiently worked with us to get a reasonable deal by comparing 3 different options (Brazilian Cheery, Mahogany, or a combination). The delivery person Jose was amazing and completed this heavy-lifting laborious work in two trips. Finally, Erika, the installation manger of South Texas Flooring, has promptly scheduled an appointment and coordinated the installation process. The two-person installation team led by Robert was simply fantastic and their work was professional and meticulous (see photos). The initial... read full review
Walked in with a problem no one likes to have ; trying to match trim on a discontinued product. Hagen went above and beyond trying to find a satisfactory replacement. Great experience!
Went to the LL Flooring on William Cannon and Olivia was really helpful. Answered every stupid question I asked and steered me into the right direction. I needed a few transitions but they were on back order, so Olivia promised to give me a call the second they come in. Even though my order is small, they took great care of me and treated it with the same importance as a bigger order. I will definitely come back in the future if I need anything else! Thank you!