Reviews for Jack Brown Cleaners
Write a reviewHours
Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 7PM
Saturday: 9AM - 3PM
Sunday: Closed
Tips
accepts credit cards accepts apple pay private lot parking bike parking
Ratings
Google: 3.6/5 BBB: BJack Brown Cleaners
3415 Northland Dr, Austin
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The Seamstress and her husband do absolutely wonderful work and are so accommodating. I needed a last minute repair on a particularly difficult item, a very high end leather skirt with a split seem. She made time for me as I explained to her it was a rush job and she worked some serious magic in 20 minutes or less. It was like the tear never happened. Looked brand new. And it only cost ~$13. Couldn’t have had a better experience.Service: Alterations
I am stationed at Camp mabry, there used to be a dry cleaners right outside of the maintenance gate on 35th street... They shut down about a year ago, and I started going to Rick's cleaners which is in my neighborhood in round rock. Every since the COVID Pandemic, Rick's cleaners hours have been sporadic at best, so on my way to work I had my dry cleaning in the car and decided to stop at Jack Brown's cleaners which is a block from the base. This cleaners has been there for years, I just had never been, it was a drive up, they come to your car they take your clothes out, they give you a ticket they text you when they're done and you drive away... I didn't know what to...read full review
Simply put: the nicest customer service. My brother recently passed away, and I needed to get his military dress gloves cleaned. It was easy to drop off, and pick up next day. I lost my ticket in that short time. They were extremely kind to me and helped find my order. They also made a suggestion to help get the military hat taken care of. I don't know how to thank them for their level of customer service, except to say thank you one more time and write a nice review.