Terrible communication and follow through. The job that was initially supposed to take 2-3 weeks took over twice that and would have been longer if we hadn't hassled them endlessly. Their professionalism was poor, we had to watch every single job of the remodel and ask for them to follow through on endless mistakes and oversights. Why hire a contractor if we have to micro manage every job? Endless excuses about setbacks and our "project manager" only visited our home once in all the time they were working. It was all just too frustrating.
February 2015
Be very careful initiating a quote with this company. They will come out to your home multiple times and collect very little details about your project. They will then ONLY write you an estimate after you ask for it and my opinion is there is a reason they collect so little details. They will NOT provide any details cost / task breakdown in the estimate. You will pretty much get an over quote with little to no details and no breakdown at all of task/costs. Asking the president of the company for this info will not yield any results either, he will say he does that to protect the customer, when in fact all this does is pad the bid with assumptions that are hidden... read full review
February 2015
I hired this company to remodel my bathroom. Work started off great but slowed down to a crawl after the initial demo was done. Once set back after another. With every issue they would send someone to fix the problem but another one was always left behind. Job started December 2013 & was not concluded until March 2014. Job was not done satisfactorily. I definitely felt they sent the B or C team to do this job.
Terrible communication and follow through. The job that was initially supposed to take 2-3 weeks took over twice that and would have been longer if we hadn't hassled them endlessly. Their professionalism was poor, we had to watch every single job of the remodel and ask for them to follow through on endless mistakes and oversights. Why hire a contractor if we have to micro manage every job? Endless excuses about setbacks and our "project manager" only visited our home once in all the time they were working. It was all just too frustrating.
Be very careful initiating a quote with this company. They will come out to your home multiple times and collect very little details about your project. They will then ONLY write you an estimate after you ask for it and my opinion is there is a reason they collect so little details. They will NOT provide any details cost / task breakdown in the estimate. You will pretty much get an over quote with little to no details and no breakdown at all of task/costs. Asking the president of the company for this info will not yield any results either, he will say he does that to protect the customer, when in fact all this does is pad the bid with assumptions that are hidden... read full review
I hired this company to remodel my bathroom. Work started off great but slowed down to a crawl after the initial demo was done. Once set back after another. With every issue they would send someone to fix the problem but another one was always left behind. Job started December 2013 & was not concluded until March 2014. Job was not done satisfactorily. I definitely felt they sent the B or C team to do this job.