The front office staff is extremely rude in both the orthopedist, and physical therapy offices. I’m not sure what is happening, but they seem not too happy to see patients, and I felt like a nuisance rather than a person. I understand that working with the public can be stressful, as I am also a healthcare administrator, so my empathy is limited. I was extremely polite to everyone, so there was no reason for this behavior.
August 2021
Dr. Toy is very nice and listens.
July 2021
Very good doctors, not much wait and friendly staff.
The front office staff is extremely rude in both the orthopedist, and physical therapy offices. I’m not sure what is happening, but they seem not too happy to see patients, and I felt like a nuisance rather than a person. I understand that working with the public can be stressful, as I am also a healthcare administrator, so my empathy is limited. I was extremely polite to everyone, so there was no reason for this behavior.
Dr. Toy is very nice and listens.
Very good doctors, not much wait and friendly staff.