I was lucky I did not destroy my MacBook Air when I dropped it and I was even more fortunate to choose Frankenstein Computers, based on Yelp reviews. While I was bracing for the likelihood of spending another 1k to replace my laptop, Nick was diagnosing and re-soldering a broken connector coil. In 1 day and for a tiny fraction of the replacement cost, I have my Mac back good as new. Thank you so much for the honest, efficient, and expert service! You have a new, lifelong customer. Mark
June 2024
Unequivocally the best customer service I have ever received in the Tech/Computer world. Tony, Ariel, the Hardware team and everyone involved with Frankenstein are some of the nicest people I have had the pleasure of communicating with. Problem solvers- considerate- and kind. If you have computer issues or other tech related problems, go to Frankenstein. The value of their services is unmatched in Austin, Texas.
March 2024
I brought my computer to Frakenstein Computers because there was an issue with my keyboard. They assessed and determined I needed a new keyboard. I was able to pick up my computer again while we waited for the new keyboard, which came within a few days. I then dropped my computer off again for 24 hours for the install. The final prices for both the new part and the labor came in under the original quote. New keyboard works well. Great exerperience!
I was lucky I did not destroy my MacBook Air when I dropped it and I was even more fortunate to choose Frankenstein Computers, based on Yelp reviews. While I was bracing for the likelihood of spending another 1k to replace my laptop, Nick was diagnosing and re-soldering a broken connector coil. In 1 day and for a tiny fraction of the replacement cost, I have my Mac back good as new. Thank you so much for the honest, efficient, and expert service! You have a new, lifelong customer. Mark
Unequivocally the best customer service I have ever received in the Tech/Computer world. Tony, Ariel, the Hardware team and everyone involved with Frankenstein are some of the nicest people I have had the pleasure of communicating with. Problem solvers- considerate- and kind. If you have computer issues or other tech related problems, go to Frankenstein. The value of their services is unmatched in Austin, Texas.
I brought my computer to Frakenstein Computers because there was an issue with my keyboard. They assessed and determined I needed a new keyboard. I was able to pick up my computer again while we waited for the new keyboard, which came within a few days. I then dropped my computer off again for 24 hours for the install. The final prices for both the new part and the labor came in under the original quote. New keyboard works well. Great exerperience!