About Floor & Decor
Floor & Decor is a hard surface flooring store known for its incredible selection and everyday low prices. Customers can find a wide range of quality, in-stock flooring and installation products, including beautiful tile, gorgeous wood, and elegant stone. The store offers free design services and has a dedicated PRO services team for professionals. Many reviews highlight the friendly and helpful staff, noting individuals like Jazzlyn and Monia for their exceptional customer service. Customers appreciate the fantastic selection and very reasonable prices, making Floor & Decor a top choice for flooring needs. Overall, the knowledgeable staff provides valuable suggestions and support for various projects, ensuring a positive shopping experience. Jazzlyn is described as amazing, knowledgeable, patient, and interested, making tile selection seamless and fun. She understands style and exactly what customers are looking for, even modeling bathrooms on their CAD tool and providing renderings. Jay in order delivery/fulfillment also went above and beyond to help with an order. Monia has been helpful for online orders, in-store purchases, and returns.
Super helpful staff. Julius was especially helpful and willing to get me assistance in selections it makes a difference when staff is friendly and hopeful, and they definitely are at this location.
Hello Just wanted to say thanks for the staff who work very hard and patiently are willing to go above and beyond to meet the customers expectations. In particular I want to express my gratitude to a very special and professional young man that went out of his way to answer all of questions and helped find what I needed for my project.
OSCAR hERNANDEZ IS DEFINITELY A GREAT ASSET FOR YOUR COMPANY.
I can’t say enough good things about my experience at Floor & Decor thanks to Dalton, the managing designer. I came in completely overwhelmed and under a tight timeline for my bathroom remodel, and Dalton truly saved the day.
I had a vague idea of what I wanted, but I was stuck on finding the right tile for my shower. Dalton took the time to understand my vision and then elevated it in ways I never would have thought of on my own. He put together design options that not only matched my inspiration but actually improved it—bringing the whole look to life beautifully.
Beyond his design expertise, Dalton’s customer service was outstanding. He went above...read full review