I had a great experience working with Abdur Aziz at Emser Tile. It had been a while since we had discussed our tile choice, which was natural silver travertine. He requested that we can come back in to look at the tile again since the look had slightly changed. That impressed me. He has had to communicate with a few people on our team and he was always available to answer questions or add more material for our tile people when they said we needed something additional. I appreciate his hard work, his customer service and I look forward to completing our pool with Emser too. Thanks Abdur!
March 2023
Had to stop by today to pick up a small tile order for my dad who’s sick right now and had such a great experience with Rob and Sean! Rob was so kind and accommodating and went out of his way to help as did Sean at the counter. Great customer service experiences are hard to come by these days, please let these guys know how appreciated they are! Will return for future projects and confidently recommend you to everyone we know. Thanks again and happy holidays!
March 2023
Gave 2 stars because of the selection. Don't expect customer service. I gave up and left after 30 minutes. No one made eye contact or spoke to me. Pretty obvious I wanted help. Good luck.
I had a great experience working with Abdur Aziz at Emser Tile. It had been a while since we had discussed our tile choice, which was natural silver travertine. He requested that we can come back in to look at the tile again since the look had slightly changed. That impressed me. He has had to communicate with a few people on our team and he was always available to answer questions or add more material for our tile people when they said we needed something additional. I appreciate his hard work, his customer service and I look forward to completing our pool with Emser too. Thanks Abdur!
Had to stop by today to pick up a small tile order for my dad who’s sick right now and had such a great experience with Rob and Sean! Rob was so kind and accommodating and went out of his way to help as did Sean at the counter. Great customer service experiences are hard to come by these days, please let these guys know how appreciated they are! Will return for future projects and confidently recommend you to everyone we know. Thanks again and happy holidays!
Gave 2 stars because of the selection. Don't expect customer service. I gave up and left after 30 minutes. No one made eye contact or spoke to me. Pretty obvious I wanted help. Good luck.