The hospital needs more funding for programs that engage the patients. However, while I was in the facility there were wonderful people that made me feel better during a difficult time. Luke, Jed, and Sky were awesome and really care about their patients. There was some night staff that were really great as well.
February 2024
This review for Cross Creek is for the Adolescent ward. TL/DR: Stay away from here, it is a horrible experience.[UPDATE: Don't be fooled by the social media manager saying they're "troubled" by this review. The same points about their problems with zero transparency, low communication, horrible financial controls, and poor medical planning and outcomes are in dozens of reviews going back over two years. They might be "troubled" but they're not empowered to do anything about it, like many of the line workers at CC.]My child was sent to Cross Creek from Dell Children's. Though we had a referral, admission took 4 hours. Staff were... read full review
December 2023
Cross creek literally saved my life! I’ve been through different programs that did not help. The other programs were more about” how fast can we get them out.” Not cross creek, from the minute I walked in, up to my last day they were able to assist me. My mental health was my down fall, but cross creek knew what to do to help me turn that around. They helped me understand my mental health a lot better with the proper persistence and the right program for MY needs. This place is amazing and I recommend it for people really struggling.
The hospital needs more funding for programs that engage the patients. However, while I was in the facility there were wonderful people that made me feel better during a difficult time. Luke, Jed, and Sky were awesome and really care about their patients. There was some night staff that were really great as well.
This review for Cross Creek is for the Adolescent ward. TL/DR: Stay away from here, it is a horrible experience.[UPDATE: Don't be fooled by the social media manager saying they're "troubled" by this review. The same points about their problems with zero transparency, low communication, horrible financial controls, and poor medical planning and outcomes are in dozens of reviews going back over two years. They might be "troubled" but they're not empowered to do anything about it, like many of the line workers at CC.]My child was sent to Cross Creek from Dell Children's. Though we had a referral, admission took 4 hours. Staff were... read full review
Cross creek literally saved my life! I’ve been through different programs that did not help. The other programs were more about” how fast can we get them out.” Not cross creek, from the minute I walked in, up to my last day they were able to assist me. My mental health was my down fall, but cross creek knew what to do to help me turn that around. They helped me understand my mental health a lot better with the proper persistence and the right program for MY needs. This place is amazing and I recommend it for people really struggling.