I made an Online appointment for a Thursday at 5pm because the earliest I can get off work is 4:45. A extremely rude person called me to tell me I would have to find somewhere else because they do not do 5pm appointments. They need to update their online schedule if that’s the case. Extremely unprofessional.
March 2024
I just want to say that the front desk ladies were amazing and so kind to me. But that was the only positive thing. My appointment was a cleaning at 3:30 and I waited over an hour and a half in the waiting room. During this time, there was people who came in after me and when in before me. I get it, places get backed up and busy, but not almost 2 hours. When I finally got called back, we did a set of x-rays. The technician was really kind and sweet. She then took me back to where I thought I was going to have a cleaning. When I got to the chair, I waited another 30 minutes before anyone came and saw me. When the dentist finally came to me, she was snappy and rude. I get... read full review
March 2024
DONT GIVE THIS PLACE YOUE BUSINESS!Don't waste your time here. Very unorganized office and scheduling. And by some chance if you are very desperate then arrive at least an hour after your scheduled appointment - you'll probably still have to wait but won't have to spend 1-2 hours in the waiting roomUpdate - after 2 hours of waiting I finally got my X-ray but they weren't able to see me to talk about a plan? Now they want me to come back three weeks later just to talk... and then what wait three more weeks if an appointment is scheduled. What a ridiculous office.
I made an Online appointment for a Thursday at 5pm because the earliest I can get off work is 4:45. A extremely rude person called me to tell me I would have to find somewhere else because they do not do 5pm appointments. They need to update their online schedule if that’s the case. Extremely unprofessional.
I just want to say that the front desk ladies were amazing and so kind to me. But that was the only positive thing. My appointment was a cleaning at 3:30 and I waited over an hour and a half in the waiting room. During this time, there was people who came in after me and when in before me. I get it, places get backed up and busy, but not almost 2 hours. When I finally got called back, we did a set of x-rays. The technician was really kind and sweet. She then took me back to where I thought I was going to have a cleaning. When I got to the chair, I waited another 30 minutes before anyone came and saw me. When the dentist finally came to me, she was snappy and rude. I get... read full review
DONT GIVE THIS PLACE YOUE BUSINESS!Don't waste your time here. Very unorganized office and scheduling. And by some chance if you are very desperate then arrive at least an hour after your scheduled appointment - you'll probably still have to wait but won't have to spend 1-2 hours in the waiting roomUpdate - after 2 hours of waiting I finally got my X-ray but they weren't able to see me to talk about a plan? Now they want me to come back three weeks later just to talk... and then what wait three more weeks if an appointment is scheduled. What a ridiculous office.