friendly staff all around! every time I bring my dog here (as nervous as she is) the staff always takes their time with her to make sure she's comfortable. the doctors are very knowledgeable and really helpful when I call with questions. it's very clear that everyone here loves animals. it is also always so clean!
April 2024
Great experience! Dental Cleaning with tooth removal for 11 year old chihuahua.So impressed with everything. I'll boost most about the communication. Via text and phone call they were notifying me of updates about my dog's status in treatment and what is being found during assessments. I say that plural because they were very through. With three different assessments (inital exam, xray then sedated exam) the best plan was made. Each time I was verbally updated.We have relied on Banfield several times in the past, especially these last few months. We have decided to leave our current vet of 19 years. Ownership has changed a couple of times, and so has the practice.Thank... read full review
April 2024
It’s abundantly clear they value profits over pets and people. I was gaslit for three years, and scolded and shamed when I brought my cat in for the same problem for three years. They continuously told me there was nothing they could do, then would blame me for not trying something they never told me about. They only care about taking your money and getting you on the monthly plan. I am now free of them, and am happily taking my cats to a vet who actually listens and cares. And surprise - there actually IS something they can do! Don’t take your pets here.
friendly staff all around! every time I bring my dog here (as nervous as she is) the staff always takes their time with her to make sure she's comfortable. the doctors are very knowledgeable and really helpful when I call with questions. it's very clear that everyone here loves animals. it is also always so clean!
Great experience! Dental Cleaning with tooth removal for 11 year old chihuahua.So impressed with everything. I'll boost most about the communication. Via text and phone call they were notifying me of updates about my dog's status in treatment and what is being found during assessments. I say that plural because they were very through. With three different assessments (inital exam, xray then sedated exam) the best plan was made. Each time I was verbally updated.We have relied on Banfield several times in the past, especially these last few months. We have decided to leave our current vet of 19 years. Ownership has changed a couple of times, and so has the practice.Thank... read full review
It’s abundantly clear they value profits over pets and people. I was gaslit for three years, and scolded and shamed when I brought my cat in for the same problem for three years. They continuously told me there was nothing they could do, then would blame me for not trying something they never told me about. They only care about taking your money and getting you on the monthly plan. I am now free of them, and am happily taking my cats to a vet who actually listens and cares. And surprise - there actually IS something they can do! Don’t take your pets here.