I scheduled a make ready cleaning, which began at 10:30. At 2:40 I called to inquire about a progress update, I was informed cleaner was not there at the moment but would be back shortly, at that point I was at 4hr and 10 minutes of cleaning time. I sent a family member to check on cleaning progress, to my surprise no cleaning in that 4hr time span had been done. I call back, and get in contact with front desk and inquire about the lack of cleaning/progress made and am then told cleaner forgot to turn timer off while on break, I only had 2.5 hrs cleaning time and total hours will only be 4-5 hrs. I go to the property, after work, to check the cleaning and services I paid... read full review
July 2024
SCAMMERS!! Trust me these people are scammers. These reviews must be bought because there is no way. We were charged for services they DID NOT do. ABSOLUTELY not a SINGLE thing was touched (cleaned) & they charged for a few hours. I have proof
December 2021
Booked for a move-out service, and was given phenomenal service and communication!
I scheduled a make ready cleaning, which began at 10:30. At 2:40 I called to inquire about a progress update, I was informed cleaner was not there at the moment but would be back shortly, at that point I was at 4hr and 10 minutes of cleaning time. I sent a family member to check on cleaning progress, to my surprise no cleaning in that 4hr time span had been done. I call back, and get in contact with front desk and inquire about the lack of cleaning/progress made and am then told cleaner forgot to turn timer off while on break, I only had 2.5 hrs cleaning time and total hours will only be 4-5 hrs. I go to the property, after work, to check the cleaning and services I paid... read full review
SCAMMERS!! Trust me these people are scammers. These reviews must be bought because there is no way. We were charged for services they DID NOT do. ABSOLUTELY not a SINGLE thing was touched (cleaned) & they charged for a few hours. I have proof
Booked for a move-out service, and was given phenomenal service and communication!