Cedric called me immediately and let me know his ETA. He was respectful, kind, and the truck was very clean. If I could use tow trucks as an uber I would definitely call them every time due to his friendliness and service. 5/5 stars
March 2024
Weirdly delightful experience. Car got towed in the evening. I called to confirm its whereabouts and the process for getting it back. When it was making a funny sound at pickup, Karam even helped me make sure the catalytic converter was all in place! This was my first towing experience but it set the bar very high :)
January 2024
As part of my AAA membership, Creed with ATX-VIP Towing was the technician dispatched to handle my flat tire. From the time I called AAA to the time Creed responded took 12 minutes. Creed was kind, friendly, calm, diagnosed the probable reason for the flat ("heat ring"), advised, and informed me about next steps. Thank you so much for making an unpleasant event a pleasant experience!
Cedric called me immediately and let me know his ETA. He was respectful, kind, and the truck was very clean. If I could use tow trucks as an uber I would definitely call them every time due to his friendliness and service. 5/5 stars
Weirdly delightful experience. Car got towed in the evening. I called to confirm its whereabouts and the process for getting it back. When it was making a funny sound at pickup, Karam even helped me make sure the catalytic converter was all in place! This was my first towing experience but it set the bar very high :)
As part of my AAA membership, Creed with ATX-VIP Towing was the technician dispatched to handle my flat tire. From the time I called AAA to the time Creed responded took 12 minutes. Creed was kind, friendly, calm, diagnosed the probable reason for the flat ("heat ring"), advised, and informed me about next steps. Thank you so much for making an unpleasant event a pleasant experience!