Reviews for Optometric Associates
Write a reviewHours
Monday: 9AM - 12PM
Tuesday: ClosedWednesday: 9AM - 12PM
Thursday: ClosedFriday: 9AM - 12PM
1 - 5PM
Saturday: ClosedSunday: Closed
Monday: 9AM - 12PM
Tuesday: ClosedWednesday: 9AM - 12PM
Thursday: ClosedFriday: 9AM - 12PM
1 - 5PM
Saturday: ClosedSunday: Closed
My appt was very pleasant! The Dr is very patient and explains everything! The receptionist was very helpful and didn't make me feel rushed when helping me find frames! Can't wait for my glasses to come in!
I see this other girl left a pretty awful review but I went to this eye doctor for 10 years as did all of my co workers and never had an experience like this. The other reviewer seems incredibly rude just by reading her review, and if mrs. Robson behaved that way she was probably being truthful in that the woman was late and not cooperating with her. This is a very quick and easy office, if there's a problem here it's probably you.
I don't write negative reviews for places anymore but I really feel compelled to warn people about how inexcusably bad my experience here was. I have been wearing glasses for 20 years and contacts for 12 and I have never had such a bizarrely awful experience such as this one. Obviously there was some scheduling mishaps. As soon as I walked in, maybe 8 minutes late, (their building is hidden behind a giant tree,) it was "we don't have time for this" or this, etc. Mrs. Robson acted as though I was 45 minutes late and she was very abrasive and rude to me the whole time. Frantic, frazzled, unprofessional the whole time, at one point 10 seconds into the eye pressure puff test she shot up from her chair and exclaimed "Just nevermind"!! And stormed out of the room. Not only is that rude and disrepectful, whatever that test checked for she could care less if I was at risk since she clearly didn't have time for me. Then the contacts. She switched the brand of contact I've been wearing for years to one that cost 4 times more without telling me the price hike. Her receptionist was unsmiling, rude and even pushy. They kept trying to push me to buy my contacts from them, even though I told them I like using 1800contacts and I get a better deal. After I tried buying the new contacts and finding out about the price, I called to get them to switch to my old brand and they still tried to force me to go through them and buy the new expensive brand, and I had to tell them NO again. Thankfully I was able to get my old contacts through 1800contacts finally. I would never recommend this office. Very unprofessional and rude staff.