It appears that the reputation of this company is well deserved. They were assigned by First American Home Warranty (that should be your first clue). I was contacted by Kristy regarding a time for them to come out the next day. I was very clear that the contractor had to be done and out by 2p since I had to go to work. I received a text that the contractor would be here between 9-12. I understand that appointments can run long. If that happens, you call or text and keep the customer advised. It is now 2pm. I have not heard anything from anyone.I wasted an entire day waiting for them to show up and they did not. I do not give second chances. If you show such disrespect,... read full review
June 2022
It appears that the reputation of this company is well deserved. They were assigned by First American Home Warranty (that should be your first clue). I was contacted by Kristy regarding a time for them to come out the next day. I was very clear that the contractor had to be done and out by 2p since I had to go to work. I received a text that the contractor would be here between 9-12. I understand that appointments can run long. If that happens, you call or text and keep the customer advised. It is now 2pm. I have not heard anything from anyone.I wasted an entire day waiting for them to show up and they did not. I do not give second chances. If you show such disrespect,... read full review
September 2021
One of the worst businesses I've ever had to dealt with. They were supposed to come replace our smoke detectors. Scheduled to come out on a Wednesday, then they rescheduled for Monday saying the technician was sick. Later technician very unprofessionally talked to me and said I have to do this on Saturday instead of Monday because they no longer service this area from Monday. How unprofessional it is to decide in the middle of a WO they wouldn't service this area while it was them who rescheduled it in the first place? Avoid them at all costs
It appears that the reputation of this company is well deserved. They were assigned by First American Home Warranty (that should be your first clue). I was contacted by Kristy regarding a time for them to come out the next day. I was very clear that the contractor had to be done and out by 2p since I had to go to work. I received a text that the contractor would be here between 9-12. I understand that appointments can run long. If that happens, you call or text and keep the customer advised. It is now 2pm. I have not heard anything from anyone.I wasted an entire day waiting for them to show up and they did not. I do not give second chances. If you show such disrespect,... read full review
It appears that the reputation of this company is well deserved. They were assigned by First American Home Warranty (that should be your first clue). I was contacted by Kristy regarding a time for them to come out the next day. I was very clear that the contractor had to be done and out by 2p since I had to go to work. I received a text that the contractor would be here between 9-12. I understand that appointments can run long. If that happens, you call or text and keep the customer advised. It is now 2pm. I have not heard anything from anyone.I wasted an entire day waiting for them to show up and they did not. I do not give second chances. If you show such disrespect,... read full review
One of the worst businesses I've ever had to dealt with. They were supposed to come replace our smoke detectors. Scheduled to come out on a Wednesday, then they rescheduled for Monday saying the technician was sick. Later technician very unprofessionally talked to me and said I have to do this on Saturday instead of Monday because they no longer service this area from Monday. How unprofessional it is to decide in the middle of a WO they wouldn't service this area while it was them who rescheduled it in the first place? Avoid them at all costs