About Palo Duro Heating and Air
Palo Duro Heating and Air is an HVAC contractor serving residential and commercial clients in Amarillo, TX. They provide fast and affordable services including repair, replacement, and installation for all types of HVAC systems. The company offers expert HVAC load calculation services for new construction projects. Customers praise their technicians for their professionalism, efficiency, and willingness to go the extra mile. Technicians have been recognized for quickly diagnosing and resolving issues, explaining the problem clearly, and offering reasonable pricing. Palo Duro Heating and Air also demonstrates excellent customer service, providing loaner units and accommodating after-hours appointments when necessary.
Thank you for going above and beyond to get our air conditioning back up and running! David came out and diagnosed and repaired the problem and although we purchased our Carrier unit from another company 5 years ago, they fixed it under the warranty. We HIGHLY RECOMMEND THIS COMPANY TO EVERYONE!
We moved to Amarillo this past year, and found a wonderful house that had been well maintained. This past week 100+ temperatures took their toll on our 9 year old A/C condenser, causing the the capacitor to give up the ghost, and some damage to the windings in the motor. We survived the night so I called PD Heating & Air (because their name was on the sticker on the unit) at 9:00 this morning, knowing full well that they were probably backed up with similar calls. The woman I spoke with on the phone took my information and confirmed that they were extremely busy, but she would try to get a technician out this afternoon or tomorrow morning at the latest. She informed me that he would call prior to coming to the house. Was I surprised when the phone rang about 11:15 and a young man named David asked if someone would be home and that he was in the neighborhood, probably 10 minutes away. I assured him that we were indeed home, and true to his word he arrived (with mask) in about 8 minutes. David quickly diagnosed the problem, and had a capacitor to get us back up and running. He checked the condenser and noted that the motor may have suffered some damage & would eventually need replacement maybe yet this year or next at most. I had him price it up, and he checked to make sure one was available so I had him replace it while we were here. Since he had the grill off the top to replace the motor, he cleaned the inside base & washed the fins as well (no charge.) David took the time to show me everything I could do to keep the unit running smoothly, as well as explained everything that he was doing during the repair. I have our permanent HVAC service folks now, and highly recommend them to anyone looking for fast, efficient, friendly, punctual, and caring service. ps - David represents your company well...I hope he is being well compensated!
Cory was very quick and got the job done well. they showed up about 30 minutes after calling and were in and out, and now it's working again. very pleased