Monica and Alex were the opticians who helped me with selecting new frames and going through payment. They were both very helpful and understanding throughout the process of explaining and working through insurance.Overall it’s a very welcoming environment, all the tests go smoothly and quickly. I’ve had similar positive experiences with other TSO locations.
May 2024
The lens fell out of my glasses while in a business trip ... And I need my glasses !!! Walked into Texas State optical and the lady at the front desk looked at my glasses and knew immediately what to do...I asked how much would it be, and she said "no charge" ... Two minutes later, I had my fixed glasses back in working order!!!It is nice to know that there are companies out there that are customer oriented ... I wished I lived here so I could give them my business !!!Amazing and fantastic service and so nice also ???
March 2024
The best place in Allen, TX for comprehensive eye care! The receptionists are friendly and welcoming. The technicians are competent and they perform various tests efficiently while using modern diagnostic equipment.Dr Reid Robertson is good humored, empathetic, patient, knowledgeable and respectful of me as his patient. He is a good listener who takes time to answer my questions and to explain treatment recommendations. I feel that we work together as a team.I highly recommend this practice. Make an appointment. You will not be disappointed.
Monica and Alex were the opticians who helped me with selecting new frames and going through payment. They were both very helpful and understanding throughout the process of explaining and working through insurance.Overall it’s a very welcoming environment, all the tests go smoothly and quickly. I’ve had similar positive experiences with other TSO locations.
The lens fell out of my glasses while in a business trip ... And I need my glasses !!! Walked into Texas State optical and the lady at the front desk looked at my glasses and knew immediately what to do...I asked how much would it be, and she said "no charge" ... Two minutes later, I had my fixed glasses back in working order!!!It is nice to know that there are companies out there that are customer oriented ... I wished I lived here so I could give them my business !!!Amazing and fantastic service and so nice also ???
The best place in Allen, TX for comprehensive eye care! The receptionists are friendly and welcoming. The technicians are competent and they perform various tests efficiently while using modern diagnostic equipment.Dr Reid Robertson is good humored, empathetic, patient, knowledgeable and respectful of me as his patient. He is a good listener who takes time to answer my questions and to explain treatment recommendations. I feel that we work together as a team.I highly recommend this practice. Make an appointment. You will not be disappointed.