Gabe, was AMAZING!!!! He gave me excellent service right at closing. My apologies for coming late, but he still took the time to assist me with my glasses repair and cleaned them! They were also VERY FRIENDLY! I will be back to buy my second pair of glasses from this location bc they are always so helpful and very nice and knowledgeable of everything including help with insurance! Thank you!
May 2024
Jennifer is wonderful! She was so helpful for us and kind. She helped choose frames, make adjustments, answered every question we had and provided overall excellent support and customer service. I highly recommend this location. Ask for Jennifer, she's wonderful!
May 2024
I actually want to share a experience of great custer experience, customer service, great person all the way around. Zondria Barnes help when she was covering Target Optical in Richardson. I just separated from my old company and she took the time to find my prescription that was under my wife insurace as well after multiple tries. Then she explain every step that I would need to take once my new insurace became active on 4/1/24. She told me that the information may not be active when I come back but share with the next associate when I come back to the store and they should be able to help me. I had a bad experience today in the Richardson Store, I called her store... read full review
Gabe, was AMAZING!!!! He gave me excellent service right at closing. My apologies for coming late, but he still took the time to assist me with my glasses repair and cleaned them! They were also VERY FRIENDLY! I will be back to buy my second pair of glasses from this location bc they are always so helpful and very nice and knowledgeable of everything including help with insurance! Thank you!
Jennifer is wonderful! She was so helpful for us and kind. She helped choose frames, make adjustments, answered every question we had and provided overall excellent support and customer service. I highly recommend this location. Ask for Jennifer, she's wonderful!
I actually want to share a experience of great custer experience, customer service, great person all the way around. Zondria Barnes help when she was covering Target Optical in Richardson. I just separated from my old company and she took the time to find my prescription that was under my wife insurace as well after multiple tries. Then she explain every step that I would need to take once my new insurace became active on 4/1/24. She told me that the information may not be active when I come back but share with the next associate when I come back to the store and they should be able to help me. I had a bad experience today in the Richardson Store, I called her store... read full review