Chase is a great guy..I didn’t have to book an appointment or anything, I rode In on my electric scooter and he was on it lol. I came in and he noticed right away that it was unaligned and he got his Allen wrench (no pun intended) and got to it! Give that man a RAISE! love you Chase. The other guy I got on the phone with said they could do nothing about it but when I got up there, Chase did something about it. Dude really saved my life. Thank you Chase!
October 2024
Dwight and Sebastian were fantastic! Dwight kept me updated through the whole process as I needed lots of work on my grandfather's car that had just become mine. He went through each item that needed work, explained the most important items, wasn't pushy at all when letting me make decisions about what I wanted done that day. Offered advice and warranties for each and showed various aspects of the car in the garage as needed. Everything was very professional and modern, including emailed invoices and receipts for everything. Will definitely be coming back for future work and recommend to anyone.
August 2024
I came in for tire service. I drove my Jeep Liberty to Firestone with the spare tire installed on right rear. Spare was accidentally disposed of instead of being placed back in jeep. Firestone recognized the issue and ordered a new tire for me in light of their mistake. I am pleased they were willing to quickly remedy the situation. I do plan to return to this location, as they have always given good service in the past. This was the first "uh oh" moment I've had with this location but am very pleased with the corrective actions Firestone took. Thank you, I will be back again. :)
Chase is a great guy..I didn’t have to book an appointment or anything, I rode In on my electric scooter and he was on it lol. I came in and he noticed right away that it was unaligned and he got his Allen wrench (no pun intended) and got to it! Give that man a RAISE! love you Chase. The other guy I got on the phone with said they could do nothing about it but when I got up there, Chase did something about it. Dude really saved my life. Thank you Chase!
Dwight and Sebastian were fantastic! Dwight kept me updated through the whole process as I needed lots of work on my grandfather's car that had just become mine. He went through each item that needed work, explained the most important items, wasn't pushy at all when letting me make decisions about what I wanted done that day. Offered advice and warranties for each and showed various aspects of the car in the garage as needed. Everything was very professional and modern, including emailed invoices and receipts for everything. Will definitely be coming back for future work and recommend to anyone.
I came in for tire service. I drove my Jeep Liberty to Firestone with the spare tire installed on right rear. Spare was accidentally disposed of instead of being placed back in jeep. Firestone recognized the issue and ordered a new tire for me in light of their mistake. I am pleased they were willing to quickly remedy the situation. I do plan to return to this location, as they have always given good service in the past. This was the first "uh oh" moment I've had with this location but am very pleased with the corrective actions Firestone took. Thank you, I will be back again. :)