Fantastic experience working with Jeff at JW Mechanical! I would highly recommend him to anyone! Not only did we receive next day service in a hot spell - very appreciated - Jeff was very thoughtful and obviously knows his stuff and got us fixed up. Grateful!
July 2024
Update - 3 July 2024. Read below for my review on their work last year. Over the weekend, hottest days again and our 2nd unit failed to respond (not the one JW Mechanical worked on last June). We got a quick response to my Monday morning plea for help and a technician was out the next day. The owner also came out and helped troubleshoot to find an evil intermittent failure, which turned out to be the control board. The wonderful lady in the office (Julie) found a board and it was replaced the next day. She also did all of the work on-line to fully use the Carrier warranty. Wonderful business and humans. They are a local, veteran owned business with ethics. Their technicians... read full review
July 2024
Highly recommend JW. Really good customer service and really good techs. They showed up to my house in less than an hour after requesting service. Diagnosed the problem and had the parts installed next day but everything within 24 hours. They are very knowledgeable and answered every question. They have my recommendation to friends and family. 10/10
Fantastic experience working with Jeff at JW Mechanical! I would highly recommend him to anyone! Not only did we receive next day service in a hot spell - very appreciated - Jeff was very thoughtful and obviously knows his stuff and got us fixed up. Grateful!
Update - 3 July 2024. Read below for my review on their work last year. Over the weekend, hottest days again and our 2nd unit failed to respond (not the one JW Mechanical worked on last June). We got a quick response to my Monday morning plea for help and a technician was out the next day. The owner also came out and helped troubleshoot to find an evil intermittent failure, which turned out to be the control board. The wonderful lady in the office (Julie) found a board and it was replaced the next day. She also did all of the work on-line to fully use the Carrier warranty. Wonderful business and humans. They are a local, veteran owned business with ethics. Their technicians... read full review
Highly recommend JW. Really good customer service and really good techs. They showed up to my house in less than an hour after requesting service. Diagnosed the problem and had the parts installed next day but everything within 24 hours. They are very knowledgeable and answered every question. They have my recommendation to friends and family. 10/10