A Dos Amigos Plumbing

Mar 2021

Called with an emergency on Monday, the start of all this winter mess, spoke to some one on the phone... the reason for a 1 star is that they said they would call me back and never did... and can't get anyone on the phone since

Aug 2020

lol...biggest bunch-a-clowns you've ever dealt with. Not sure which guy and/or gal is the biggest knucklehead and gets to wear the crown. Really it's like a 3 foot Fiat circus car pulls up and 8 clowns jump out and run up to your home and ring the doorbell and tap their big shoes till you answer and laugh at you and sing loudly " we're not plumbers... we're not plumbers ... na na na na nana ....WE ARE.., Clowns! Ha ha jokes on you....jokes on you! Seriously though... these folks are....well...heck....they're.....CLOWNS!! soon to be hobos...if you hear they're coming run and hide!!!!

Apr 2020

Where to begin? Shoddy work? Lies? Blaming others? If you don't care to read full review, here's a brief synopsis. What should've been two days without hot water turned into five days due to lies and shoddy work. My home warranty assigned Dos Amigos to me. My water heater went out on Tuesday and Dos Amigos called me on Wednesday and came out that day to inspect my existing heater. The co-owner, Ron, determined I needed a new water heater but also some code upgrades, which I was aware of. We made a plan for him to come out the next day, Thursday, to install the new water heater. Thursday, he shows up on time, removes the old and installs the new. He has me test for hot water and I'm getting none. He claims to then check the wiring connections and when it still doesn't work, we check my breaker box. The water heater breaker is tripped and Ron says the problem is my breaker is a 30amp and the water heater requires a 50amp. Why would he install a 50amp, I don't know. He says everything about my breaker box is out of code (I had it updated 6 months ago with city permits and everything) and he then calls warranty company saying I need an electrician and leaves, and I still do not have hot water at this point. Also during this first trip he's using profanity, lecturing me about global warming being a hoax and talking religion. An electrician comes out Saturday and discovers the problem in less than 5 minutes. The issue is not the breaker box or that the water heater requires 50amps, it's the fact that one of the hot water power supply wires was cut (pic included). He also said the water heater runs on 30amps. Electrician also said my breaker box was done well and totally up to code. Electrician said Ron had to have known he cut wire and was probably hoping electrician would splice and repair, which would not be up to code. Another call to my warranty company and they approve sending Dos Amigos back out. I call the emergency line for Dos Amigos on Saturday morning but don't hear from them until Monday. Ron comes back out Tuesday with a new water heater and agrees to install another heater but tries to say electrician is wrong and asks why he didn't just fix the wire. After some back and forth, Ron agrees to install new water heater. The new water heater, same model as damaged, is hooked up and it works, even though Ron originally said it needed more amps. Ron quickly packs and up leaves but not before ridiculing a political yard sign stored in my garage. In the end, what should've been two days without hot water turned in to five days due to his dishonesty and shoddy workmanship. Due to his poor work, lies, and inability to keep political and religious thoughts to himself, I would not recommend them to anyone, nor will I use them again even if covered under warranty.