Where to start about the amazing customer service from Josh at ServPro and his team. In the midst of going through rough times and then having the water heater bust to flood your house during this time, I was very fortunate to be able to have Josh’s amazing energy be the light during this time. Everyone was patient and generous with my overwhelming demeanor. If I could rate more than 5 stars, then I would. The smile on my face says I approve of the work that was done on this job site.
July 2024
Esmeralda and her crew did a thorough job of cleaning up a minor flood in our house. She was respectful and always ready to answer our questions. She kept working until the floor and walls were completely dry.
July 2024
We had a water line break and Serv-Pro was called to get the water dried out, that’s when we met Chena. She was friendly, hardworking, prompt being here each day, and worked some long days, did her best to keep the house not looking like the disaster I thought it was, even with 19 machines blowing, including three dehumidifiers. Chena was very informative as to what she was doing and how the process was going. Hopefully we’ll never need her services again but if needed, I sure hope we’d get Chena again!
Where to start about the amazing customer service from Josh at ServPro and his team. In the midst of going through rough times and then having the water heater bust to flood your house during this time, I was very fortunate to be able to have Josh’s amazing energy be the light during this time. Everyone was patient and generous with my overwhelming demeanor. If I could rate more than 5 stars, then I would. The smile on my face says I approve of the work that was done on this job site.
Esmeralda and her crew did a thorough job of cleaning up a minor flood in our house. She was respectful and always ready to answer our questions. She kept working until the floor and walls were completely dry.
We had a water line break and Serv-Pro was called to get the water dried out, that’s when we met Chena. She was friendly, hardworking, prompt being here each day, and worked some long days, did her best to keep the house not looking like the disaster I thought it was, even with 19 machines blowing, including three dehumidifiers. Chena was very informative as to what she was doing and how the process was going. Hopefully we’ll never need her services again but if needed, I sure hope we’d get Chena again!