Reviews for JCPenney
Write a reviewHours
Monday: 11AM - 8PM
Tuesday: 11AM - 8PM
Wednesday: 11AM - 8PM
Thursday: 11AM - 8PM
Friday: 11AM - 8PM
Saturday: 11AM - 8PM
Sunday: 12 - 6PM
Tips
in-store shopping curbside pickup accepts credit cards
Ratings
Google: 4.1/5 Facebook: 3.9/5 Foursquare: 7.4/10JCPenney
4310 Buffalo Gap Rd, Abilene
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JCPenney is a large retailer offering a wide range of products, including apparel, home furnishings, and beauty items. The business provides customers with various options for kids', men's, and women's clothing, as well as footwear, jewelry, accessories, and more. They offer free shipping and curbside pickup, and have a beauty concept called JCPenney Beauty that features skincare, makeup, and beauty deals from well-known brands. Some customers have had positive experiences at JCPenney, with employees like Joe Welsh providing excellent service. Joe was helpful and friendly, allowing a customer to try on jewelry and informing them of deals. He was also honest and cautious in returning a temporary credit card that had been left behind. Another customer appreciated the patience and kindness of a cashier who was handling a long line of people. However, not all experiences at JCPenney have been positive. Some customers have reported long wait times in line and a lack of stock in certain areas, such as teen boys' shoe sizes. The store can also be hot and stuffy, which may make shopping unpleasant. Despite these issues, JCPenney has a loyal customer base and is known for hiring helpful and honest employees.