I locked myself out of my car today! I called another locksmith that said it was 4 minutes from where I was! The man I spoke with, English wasn’t to good! He told me it would be about 30 minutes to get some one there and if I canceled, they would charge my card $80. So I stood around Sally’s Beauty for over 3 hours!!!! They never showed up! BUT THEN! Someone told me to call EMPIRE! Justin answered the phone when I called and I told him my dilemma! Not only did he come right away he cut me some slack on the cost!!!!! He had my door open in less than a minute!!! Thank you Justin! You are my hero!!!!
June 2024
These two gentlemen were GOD SENT! We accidentally locked our keys in my car. It was after midnight in the parking lot next to Nissan Stadium after CMA Fest. I have AAA but they were having a hard time trying to find a locksmith. Here comes Empire to save the day! They were driving around like angels to help folks like me. They were so nice and efficient. God bless yall and thank you for your help! ❤️❤️❤️
April 2024
If you're in Portland, Tenn. and want prompt service with a smile... use these guys to get that "hassle-free- forgive- yourself- for- locking- your- keys- in- your- car -with -ice-cream -on -a -holiday -weekend -at -9:30pm" type feeling. (Used Empire Lock & Safe instead of waiting over 3 hrs for my "auto insurance roadside help" coming from Nashville.) VERY GLAD I made that decision.
I locked myself out of my car today! I called another locksmith that said it was 4 minutes from where I was! The man I spoke with, English wasn’t to good! He told me it would be about 30 minutes to get some one there and if I canceled, they would charge my card $80. So I stood around Sally’s Beauty for over 3 hours!!!! They never showed up! BUT THEN! Someone told me to call EMPIRE! Justin answered the phone when I called and I told him my dilemma! Not only did he come right away he cut me some slack on the cost!!!!! He had my door open in less than a minute!!! Thank you Justin! You are my hero!!!!
These two gentlemen were GOD SENT! We accidentally locked our keys in my car. It was after midnight in the parking lot next to Nissan Stadium after CMA Fest. I have AAA but they were having a hard time trying to find a locksmith. Here comes Empire to save the day! They were driving around like angels to help folks like me. They were so nice and efficient. God bless yall and thank you for your help! ❤️❤️❤️
If you're in Portland, Tenn. and want prompt service with a smile... use these guys to get that "hassle-free- forgive- yourself- for- locking- your- keys- in- your- car -with -ice-cream -on -a -holiday -weekend -at -9:30pm" type feeling.
(Used Empire Lock & Safe instead of waiting over 3 hrs for my "auto insurance roadside help" coming from Nashville.)
VERY GLAD I made that decision.