Vision Concepts

Vision Concepts is highly regarded for its attentive staff and caring doctors. Patients appreciate the prompt service, with one reviewer noting how quickly they were accommodated for an urgent visit. Tammy at the front desk is wonderful, and the lady who took them back and started checking their eyes was super sweet. The friendly and helpful atmosphere makes every appointment a positive experience, leading to strong recommendations for anyone seeking eye care. Many customers express gratitude for the thorough examinations and clear answers to their questions. Dr. Sarah Baldwin and optician Sandra Herron are a dynamic duo, and Dr. Kyle Kragenbrink and his team squeezed them in at the last minute, saving them from a full-blown ocular meltdown. Dr. Kragenbrink's expertise was undeniable, and his bedside manner is a standout, delivering potentially alarming information with a calm, reassuring tone. He explained everything clearly, didn’t make them feel rushed, and treated them like a person. Overall, Vision Concepts is praised for its excellent service and dedication to patient needs, being the most caring and professional group of vision care providers encountered.