Maury Regional Medical Group | Primary Care

The staff is good, but they made me buy medicine that I need to get via injection, and now they do not want to administer it to me because they changed the policy. How about next time, do not make me buy months' worth of medicine. They do not even say something like let's finish this treatment first, and then we apply the policy.

STAY AWAY!! Front desk workers are negligent and unwilling to help. My doctor went on vacation and I needed my medication refilled and the front desk refused to give my urgent message to a different doctor (even though that other doctor had prescribed me the same medication previously) and were very rude. I had to spend several days without my medication and ended up feeling very sick. Never going back there.

The doctor here was wonderful but the support staff was the worse and screwed up everything.On 3 separate occasions it took me 10 phone calls between the office and my pharmacy to a prescription filled. A few of the attempts they even sent the wrong prescription that thankfully my pharmacy caught. It took me 2 weeks on average to fill a prescription.It took 4 phone calls between the office and a specialist for a referral letter to be properly sent even though I’m not sure if this was done.It took about a dozen phone calls and multiple attempts in person to give them the correct billing and regardless of my attempts they still billed me and not my insurance.As a disabled... read full review