Nails by Phoenix

Jun 2023

I went there yesterday for the first time.I got a pedicure and the lady was rough and unfriendly. She made several of my toes bleed therefore I will not be back. I know my feet were not in bad shape because I take good care of them and get regular pedicures. I don't think she cleaned the foot bath after the person that was before me.They do not use any of the plastic liners on there foot bath's.This is another reason for concern.The lady acted as if I was bothering her by coming to get a pedicure.The whole place needs some cleaning.

Feb 2018

I was there for a pedicure. The man doing my pedicure never said a single word to me the entire time. I don't even know if he knew English. There was a lady doing a pedicure for someone else right next to me. She knew English but spoke to my guy in a different language. He did a pretty good job on my toes but the experience was uncomfortable. The water was a little colder than I would have wanted but I was afraid he wouldn't know what I was talking about if I brought it up. At the end, I think he said something like, "OK" and smiled. And his co-worker next to us said, just let it dry. I didn't know how long to sit there so I waited about 5 minutes and then got up and went and paid. I will not be returning.

Aug 2017

I have been a loyal customer of theirs for over 10 years. This is a new location for them, but their track record stands on its own! Their customers LOVE them, and will go where ever they go. The new shop is beautiful . They keep it and tools clean, and always make everyone feel like a friend . Their skills as technicians are excellent. I highly recommend NAILS by Phoenix.