About Gregg's Heating & Air LLC
Gregg's Heating & Air LLC is a highly recommended HVAC service known for its fast, friendly, and professional approach. Customers report exceptional experiences, including prompt responses during emergencies. The technicians are knowledgeable and provide effective solutions, often at reasonable prices. Reviewers appreciate the helpful customer service, with staff offering valuable advice over the phone. Gregg's has gained trust for its attention to detail and professionalism, making it the first choice for heating and air issues among satisfied clients. Recently, customers praised their responsiveness, professionalism, and reasonable prices, especially during urgent repairs and a/c replacements. They understand the importance of urgent needs and stand behind their work. The team is reliable and acts ethically, showing passion for customer service. One customer had an a/c cooling issue with rooms being unevenly warm, which Gregg's fixed by adjusting flexible ducts, adding a duct to a bedroom, and installing an electronic air filter that filters out viruses. The company also performs thorough cleanup after work. Customers also highlight that Gregg's is the best heat/air company they've experienced, with courteous, knowledgeable staff who listen to concerns. Their yearly maintenance program is highly valued, reinforcing Gregg's reputation for quality service. Aaron was prompt, quick to arrive, efficient, and professional, answering every question. Bobby also came out and got the AC working again. Receptionists are on top of things. Gregg's takes care of cabins as soon as called, giving total peace of mind. They are helpful with warranties and will be used for all heating and cooling needs. Customers feel they are not taken advantage of, and these are good people that show up and get the job done.
Gregg's has done repairs and an a/c replacement for us, and they are responsive, professional and reasonably priced. They understand urgency. They are reliable, and they stand behind their work. We had a misunderstanding with a thermostat, and they corrected the situation. I am so pleased with them! It is refreshing to do business with a company who acts ethically and is passionate about customer service. Thank you Tabitha, Craig and everyone on your team!
We use Gregg's Heating and Air for our cabin in Sevierville. They are prompt and do great work at a reasonable price. Definitely recommend to anyone looking for honest, good HVAC work.
We had major damage under our house on our ductwork because of animals. It is a very tight crawl space. They came and gave us a quote to replace it all and were very reasonable compared to some others we had there. They came and did the work on time and stayed late to finish. THE BEST. I would never use anyone but these guys.