I am writing this review so I can find this business later. I had multiple quotes, but the other plumbers would give a breakdown of labor and parts costs like my home warranty wanted. This company not only gave a breakdown of costs like I needed but also provided the BEST pictures!!! I truly appreciated how many pictures were taken & how the pictures were marked up by the tech. The work was done on 12/1/21. They were a bit more pricey but seemed to have better customer service & they definitely had amazing documentation.
April 2023
Nothing much more inconvenient than clogged toilets! My Professional Plumber was out within a couple of hours and Ron quickly identified that the problem as more than a simple clog, using video to determine that roots had grown obstructing the pipe leading to my septic system. Ron used some sort of device to literally remove the roots and the pipe was clear again. What was most impressive was Ron's ability to quickly diagnose the problem and having devices to both pinpoint the problem and remove the roots Would highly recommend!!
March 2023
We called My Professional Plumber to help us with a problem of water in a hallway. We didn’t know if it was a broken slab or some other issue that caused the problem. We just knew there was a damaged floor with no cause of the water viewable by us. Bryan came and did an extensive search of the culprit. While he was here, our insurance adjuster came, and Bryan helped us with describing the issue and communicating with the adjuster. It was valuable having him describe in terms we couldn’t have used.Bryan spent all day diagnosing and solving our issue. He was timely, professional, and engaged with the customer.Dealing with My Professional Plumber and Bryan was a great... read full review
I am writing this review so I can find this business later. I had multiple quotes, but the other plumbers would give a breakdown of labor and parts costs like my home warranty wanted. This company not only gave a breakdown of costs like I needed but also provided the BEST pictures!!! I truly appreciated how many pictures were taken & how the pictures were marked up by the tech. The work was done on 12/1/21. They were a bit more pricey but seemed to have better customer service & they definitely had amazing documentation.
Nothing much more inconvenient than clogged toilets! My Professional Plumber was out within a couple of hours and Ron quickly identified that the problem as more than a simple clog, using video to determine that roots had grown obstructing the pipe leading to my septic system. Ron used some sort of device to literally remove the roots and the pipe was clear again. What was most impressive was Ron's ability to quickly diagnose the problem and having devices to both pinpoint the problem and remove the roots Would highly recommend!!
We called My Professional Plumber to help us with a problem of water in a hallway. We didn’t know if it was a broken slab or some other issue that caused the problem. We just knew there was a damaged floor with no cause of the water viewable by us. Bryan came and did an extensive search of the culprit. While he was here, our insurance adjuster came, and Bryan helped us with describing the issue and communicating with the adjuster. It was valuable having him describe in terms we couldn’t have used.Bryan spent all day diagnosing and solving our issue. He was timely, professional, and engaged with the customer.Dealing with My Professional Plumber and Bryan was a great... read full review