On the 4th of July, our house along with the neighbors suffered fire damage from someone being a little reckless with their fireworks. After diving down the rabbit hole called Angie’s List, I was about to give up. I reached out to Music City Exteriors. I was surprised when someone answered the phone (other than an answering service), and lo and behold it was the owner Chad. We spoke for a few minutes and set an appointment for him to take a look and provide us an estimate. His estimate of the damage was very reasonable and fair, as well as a few upgrades that we asked about. We gave him the go ahead and things took off from there. Chad has been amazing to work with,... read full review
April 2024
I would give Chad Chance and Music City Exteriors 10 stars if possible. Our insurance company took over three months to approve our hale and wind claim. Initially only approving a partial roof replacement, without gutter replacement. Our existing shingles had been discontinued years before. State Farm proposed repairing the roof with shingles that were not a match. Chad went to bat for us, patiently submitting additional photos and ordering the shingle suggested to illustrate how far off the color was. He stayed in touch with my husband and I, our insurance agent and the claims department until all issues were resolved. Frankly, Chad helped keep me sane throughout the... read full review
September 2023
Music City Exteriors met and exceeded our expectations in every area! We had been working with another (National) roofing company that kept putting off the work until our insurance claim was nearly voided because of time limits. This other huge company eventually explained that they were unable to meet our needs because our roof was too complicated (asphalt and metal sections). We then had less than a month to get the roof replaced or we would lose our insurance payment. The salesman for this other company contacted Music City Exteriors and then gave me their contact information.So I called Music City Exteriors immediately. From the first phone call (with Chad) until... read full review
On the 4th of July, our house along with the neighbors suffered fire damage from someone being a little reckless with their fireworks. After diving down the rabbit hole called Angie’s List, I was about to give up. I reached out to Music City Exteriors. I was surprised when someone answered the phone (other than an answering service), and lo and behold it was the owner Chad. We spoke for a few minutes and set an appointment for him to take a look and provide us an estimate. His estimate of the damage was very reasonable and fair, as well as a few upgrades that we asked about. We gave him the go ahead and things took off from there. Chad has been amazing to work with,... read full review
I would give Chad Chance and Music City Exteriors 10 stars if possible. Our insurance company took over three months to approve our hale and wind claim. Initially only approving a partial roof replacement, without gutter replacement. Our existing shingles had been discontinued years before. State Farm proposed repairing the roof with shingles that were not a match. Chad went to bat for us, patiently submitting additional photos and ordering the shingle suggested to illustrate how far off the color was. He stayed in touch with my husband and I, our insurance agent and the claims department until all issues were resolved. Frankly, Chad helped keep me sane throughout the... read full review
Music City Exteriors met and exceeded our expectations in every area! We had been working with another (National) roofing company that kept putting off the work until our insurance claim was nearly voided because of time limits. This other huge company eventually explained that they were unable to meet our needs because our roof was too complicated (asphalt and metal sections). We then had less than a month to get the roof replaced or we would lose our insurance payment. The salesman for this other company contacted Music City Exteriors and then gave me their contact information.So I called Music City Exteriors immediately. From the first phone call (with Chad) until... read full review