From Jeffrey C. McClain, OD
At Family Vision Care, we strive to provide the highest level of professional eye care and stylish eyewear that meets the modern patient's needs. With frames for children, teens, adults, and seniors, as wells as for the computer user and athlete, our dispensary and great staff of opticians are ready to help you look and see great. We fit all types of contact lenses including astigmatism, multifocals, and cosmetic tinted products. We keep thousands of disposable and toric lenses right here in the office and utilize home delivery systems for your convenience when we do have to order something for you. Our professional exams include specific testing for glaucoma, cataracts, macular degeneration, diabetes, and many other eye diseases.
Google: 4.2/5
I was sent here by the VA. The VA set up an appointment. I get a call from you company said that you had no appointments on my day off. I had to call out sick. The VA sent me a card with a schedule appointment which was for my day off. I showed but the day the VA appointment was set. Your staff said I called and changed the appointment. I said no I did not and you call me. That you did not talk to me but you talk to my wife. Your staff is so stupid. You could not tell if they were talking to a man or a women. Told me and my wife that we lied. Your staff is Un professional. Even after that your staff talking to my wife says dose he still want to appointment. She told...read full review
Went in for eye appointment, and Dr. I went to pick out glasses, also a good experience. They did ask for me to come back bc they didn’t have a lot of inventory, they said they would call…never got the call. I stopped in and was treated like they never knew who I was and ask if I had insurance. They were holding two pair of frames for me, but again acted like they didn’t know who I was. So I won’t be going back!!!!! Customer service is very important!!!
Called and asked if they accepted my insurance for my two kids. They told me they did. I scheduled the appointment a month in advance, took off from work, just to get there and then tell me they actually do NOT accept my insurance.