Bonsor Rebecca P DVM

Jul 2024

absolutely terrible experience with them - No compassion at all. Was going to our sweet baby suffer for 4 days until they could "fit her in" She had been going their for her yearly check ups for YEARS - She wasn't unknown to them - They simply didnt care. Our new vet office is amazing and worth driving into Kingsport for - as long as your pet just need routine check ups maybe it'll be ok - Anything requiring compassion and remotely an emergency - Good luck!!

Nov 2020

Left me to wait for over an hour and fifteen minutes in my car. Called them after an hour and was put on hold immediately and disconnected after 6 minutes on hold. I finally walked in even though I wasn’t suppose to because of COVID and handed them their clipboard. Thanked them for keeping me waiting for over an hour and left. No consideration for the value of my time!

Although I live quite a distance away,and have tried other vets I have been taking all my pets- dogs and cats to Mt. Carmel for at least 15 years.They always treat them well, and have the needed equipment do their best and I appreciate that they always explain procedures and options and I trust them. .