Reviews for Tiger Paws Heating & Air Conditioning
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From Tiger Paws Heating & Air Conditioning
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards
Ratings
Google: 3.9/5 
Facebook: 5/5 
BBB: F 
Nextdoor: 13 ❤️Tiger Paws Heating & Air Conditioning
3864 Summer Ave, Memphis
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Dies anyone know if they're still in business? I purchased an A/C and furnace inspection last spring. The A/C was completed as scheduled. I then scheduled a fall furnace inspection and was given a date and time when they would perform it. When the date arrived and the scheduled time passed with no appearance, I called and left a voicemail with Mark asking him what happened. No response. Several days later I tried to contact them again. Left voicemail. No response. Are they out of business? I had to pay another company to perform the checkup that I had paid Tiger Paws to do.
would give a 0 star if I could made multiple appointments with them that I had to miss work to be home for them to show up just for them to never show up or call then when I told my landlord who told us to call them they preceed to lie to my landlord saying they did come out and that there is nothing they can do when they never looked at the unit or anything now the inside of my house is hotter than it is outside do not waiste your time with this company
I contracted Tiger Paws to come out and install a mini split in September (9/25/23). Mark Beatty, the owner, came out himself and brought Michael the technician out to install the mini split. I paid 1/2 of the total agree upon amount that day, not a small amount. Work: They somehow managed to break a sizable chunk out of the hole where the hose to the condenser goes which Mark/TP says they will fix. Okay stuff happens.. When they went to pressurize and turn the system on, it froze up immediately. Then Michael informs me that the system isn't working properly. He finally has to leave. They inform me finally that they are filing for a warranty claim and instead of replacing my unit, force me to wait for Daiken to process the warranty on my brand new equipment. This is insane. As a business owner, you don't force your customers to bear this impact, but Mark did. It's now been 6 weeks since they first tried to install. I have been calling and texting daily trying to get an update the past 2 weeks. Finally get a response that Daiken processed the warranty, but then absolutely ghosted. See picture below. This is crazy and so frustrating. After what was a month of calling and not hearing from Tiger paws, they finally confirm that