About Superior Automotive & Towing
Superior Automotive & Towing provides towing services, with experiences varying by customer. Some describe interactions with employees as pleasant, noting they had a pleasant aura and were not rude. One customer, whose car was towed for expired tags, stated the vehicle was returned without a scratch and the process was handled with grace. The business is acknowledged for doing its job. Other experiences highlight significant issues. Customers report feeling ignored, disrespected, and met with humor and inconsideration during already unfortunate and costly situations. Some advise checking a vehicle thoroughly before leaving, as one person discovered a nail in a tire after retrieval. The service can prompt strong emotions, ranging from gratitude to a firm desire to never require such a business again. The overall impression is mixed, with service quality appearing dependent on individual interactions.
Woke up at 3 this morning and noticed my vehicle was not outside, there was no call, no knock, no kind of warning. The apartments didn’t answer any urgent calls, so we resorted to the police only to find out it was towed, how can a company ethically operate while they tow people’s cars for sport instead of reason. This is very distasteful and needs to be shut down.
It should be a zero star on here. This company should be shut down. Horrible Horrible. The lady at the front desk wouldnt tell me the guy name who pulled my car. He tore my gear shift up in it , to the point that we couldnt drive it off the lot. The gear shift panel was tore off and the car wouldnt go into no gear. Paid 255 and couldnt drive it off the lot. Then another guy had to pull the car off the lot and he placed it on the side of the road. I had to pay another tow company to pull my car home because the driver tore my gear shift up. Probably trying to take the car out of gear to pull it. On top of that a tool box and jack went missing. The lady at the front desk...read full review
Welp thought car was stolen guess what another scam by this company. Moved in the apartments. They said nothing about this during the move in special no neighbors said hey they tow cars if you don’t park on the street… NO signs in the actual area the car was taken…. I don’t know how people like this sleep at night. There’s a special place you know where for em