Old World Floors LLC

Old World Floors LLC provides a great experience and terrific job installing and refinishing hardwood floors. They are efficient and stick to their schedule, which is given well in advance. Communication is excellent, with daily phone calls about the next day's work and numerous contacts from the office to confirm details. They return calls promptly and send a qualified expert who provides a quick estimate and samples of optional floor choices. Their work includes replacing and tearing out hardwood, installing new prefinished hardwood, and sanding and staining floors to match. They also install stair treads and replace base and shoe molding. The work crews are punctual, showing up early and finishing early, and they ensure the customer is happy with the clean-up. The results are beautiful and perfect floors. Invoicing is handled well, with deposits and final payments arriving at an appropriate time for the customer's schedule, and they are patient with payment delays. They follow up after the job is complete to ensure satisfaction. In today's world of terrible customer service, Old World Floors is a shining example, providing terrific customer service and a fantastic product.