About Le Bonheur Urgent Care - Memphis
Reviews for Le Bonheur Urgent Care - Memphis
Write a reviewHours
Monday: 3 - 11PM
Tuesday: 3 - 11PM
Wednesday: 3 - 11PM
Thursday: 3 - 11PM
Friday: 3 - 11PM
Saturday: 12 - 8PM
Sunday: 12 - 8PM
Le Bonheur Urgent Care provides exceptional and professional after-hours care for children. The experience is described as wonderful, awesome, and beyond expectations. The staff, including the front receptionists, nurses, doctors, and technicians, are consistently noted as extremely welcoming, friendly, helpful, patient, super nice, and personable. They are efficient and go above and beyond, showing they truly care for the well-being of their patients. Doctors are professional, quick, and take time to answer all questions, explaining every detail without rushing patients out. They are great with children, making visits a positive experience even for infants and kids who usually cry at clinics. The care is expert, especially for injuries requiring procedures like sutures. While waits can occur because the doctor helps all patients well, the overall service is excellent. This is a place where parents can count on when regular clinics are closed, and many would not go anywhere else in the future. Security and thorough care, including being escorted to vehicles, contribute to the very, very good service.
At least for this visit, the experience is exceptional! Beyond our expectations. I would say the opposite to the "zero" star, I would give a six star if possible. The receptionist guy is extremely welcome and helpful and friendly and explains everything. The doctor is also very professional and quick, he also knows our primary care doctor, and makes all the conversations friendly and explains every detail with my baby. This is a place where you can count on when regular clinics are closed. Very, very good!!
The receptionist is a nice man. He was very patient with me after loosing my insurance card and asked for my sons ID number from the insurance and I was covered. The nurses and doctors are super nice! My son usually cries when he goes to a clinic but he loved the staff here. The doctor took time to answer all of my questions. There is a wait but it's because the doctor doesn't rush the patients out and helps all of the patients well.
The staff was efficient and professional. Everyone went above and beyond. It was evident in the care they provided, that they truly cared for the well-being of their patients. Dr. Bashir was great with my son.