First and foremost the customer focus is a game changer. HR Ferrell has it right. I call with a desperate need. They are there 8:00 A.M. the next day to rescue me by fixing my evaporator coil and restoring my AC after 6 days (holiday weekend and lack of service from another AC company). The friendly and knowledgeable technicians matter. They are not just doing a job. They are listening to the customer and answering questions. I trust HR Ferrell to only do what needs to be done. They are my HVAC company going forward.
July 2024
This team are consumate professionals! They arrived on time, notified us in advance so we could be prepared, and there was no wait in a 4 hour time block, hoping they show up. Executed their work flawlessly and efficiently. They performed the work we asked, with the highest quality. They even highlighted other items that would benefit our home and our budget with no pressure or upselling. 5 stars on every front. I would recommend this team for any service they provide that would fit your business's or family's needs!
July 2024
Great Service--Very Professional Remove all old units--clean At Our Church At My Home At My Daughter's All new units with warrants They are the best. On time. Polite. Come when you call them. Highly Recommended.
First and foremost the customer focus is a game changer. HR Ferrell has it right. I call with a desperate need. They are there 8:00 A.M. the next day to rescue me by fixing my evaporator coil and restoring my AC after 6 days (holiday weekend and lack of service from another AC company). The friendly and knowledgeable technicians matter. They are not just doing a job. They are listening to the customer and answering questions. I trust HR Ferrell to only do what needs to be done. They are my HVAC company going forward.
This team are consumate professionals!
They arrived on time, notified us in advance so we could be prepared, and there was no wait in a 4 hour time block, hoping they show up.
Executed their work flawlessly and efficiently.
They performed the work we asked, with the highest quality. They even highlighted other items that would benefit our home and our budget with no pressure or upselling.
5 stars on every front.
I would recommend this team for any service they provide that would fit your business's or family's needs!
Great Service--Very Professional
Remove all old units--clean
At Our Church
At My Home
At My Daughter's
All new units with warrants
They are the best. On time. Polite. Come when you call them. Highly Recommended.