Reviews for Eastgate Animal Clinic: Smith Molly DVM
Write a reviewHours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 8AM - 12PM
Sunday: Closed
Ratings
Google: 5/5 Facebook: 4.7/5 Tripadvisor: 5/5 Nextdoor: 271 ❤️Eastgate Animal Clinic: Smith Molly DVM
5082 Park Ave, Memphis
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These folks are amazing! If I could give them more than five stars I would and I have never written that in a review before. I was traveling with a newly adopted puppy and became incredibly scared and concerned when my brand new, not yet fully vaccinated puppy vomited in the car. I called in a panic and they immediately worked me in. Everyone on their team from the person who answered the phone, to the vet tech, to the veterinarian, was kind, friendly, reassuring, professional and knowledgeable. In addition to all of that, I was just waiting for the wallet biopsy that would come from an emergency weekend vet visit, but that never came - their prices were incredibly fair and reasonable. If you need a vet, I'd go here. I have never had a better veterinary experience.
Short answer- Place is clean and well layed out, friendly and attentive staff, prices are more reasonable than other places and I had a great experience with Dr Sweet and his techs! Long review - I found Eastgate through a Nextdoor post and then looked them up on Yelp to see the reviews. I was unable to get in with my regular veterinarian to have my dog euthanized, which was a blessing because I was getting tired of his front desk clerk always being rude (if you hate your job so much...quit, life is too short to be miserable). Away, I call and they didn't have an appointment available BUT offered walk-ins at certain times. I wasn't mentally ready to euthanize my dog of 12 years but she had lymphoma and was on meds, and just not feeling well. Dr Sweet did a "quality of life"check on her and added some antibiotics. One of the hardest things to know is "when" the right time is. However with the antibiotics, my dog started feeling better and I was able to have more time with her. Recently she went back down hill and it was obvious this was the time. So I did call her old veterinarian to see if they would be able to do it since we've been going there for over 15 years (with other animals) and I was told he was booked until the next week (never again). Obviously, I called back to Eastgate and they got me an appointment, and did offer walk-in if I wanted to go in sooner. My experience with everyone again was amazing. Clean, organized, friendly, compassionate, knowledgeable staff!! They have a new and dedicated client. I now will be taking all my pets here!!
Excellent care here. I feel fortunate that we chose this place. Unbeknownst to us, the surgeon who operated on our dog and removed the sock from his intestine works here. Good to touch base with her after the first year with our BC.