Amada Senior Care

Jan 2024

We were Amada clients for the past 6-7 years. Amada is none of the things they promised when we signed up. They DO NOT do caregiver training or basic skills verification, and multiple employees confirmed to me that Amada is hiring "warm bodies" they know aren't competent and placing them in people's homes.Amada caregivers relieved us of over $1800 in food, $3000 in damage to my custom-built cabinets, charged services for themselves (nail salons, beauty salons, etc.) on our credit card, added our card to a Venmo account and charged $500-worth of the caregiver's bills to our account. Cleaning supplies and household décor disappeared weekly.Caregivers may or may not show up. They arrived late, left early, or spent entire days on their phones while my loved one was ignored. Caregivers left her in bed alone all day rather than doing prescribed exercise or providing company. Her condition has markedly declined under Amada's care, and what has been lost can't be recovered. They've abandoned my loved one without notifying me. Several even brought small children with them and let them explore our home without supervision.Only 1 in 10 new hires show for orientation, and it doesn't occur to Amada to figure out why. Caregivers so frequently no-show when scheduled, you'd expect Amada to have backups and contingency plans but they don't. They take ZERO responsibility to get someone on site without fail, instead blaming everyone but themselves.We did enjoy 4 of our caregivers very much, and they were really great. Over the years, we averaged one new caregiver per week. Statistically, Amada is successful with placements 1 in 65 attempts. That's unconscionable.Amada also manages resident care services at McKenzie Place, where my loved one used to reside. My strong recommendation, based on years of experience with them, is to stay as far away from Amada as possible until they accept that THEY are responsible for their jobs getting done without excuses.

Mar 2023

The owner Alfred Milan is very rude . I called today responding to an email he sent me regarding a pre-hire orientation. I asked him what was the starting pay and he stated that “we don’t discuss pay over the phone “ “ We don’t know you , you’re actually hurting yourself by doing this.”It is not hard to ask “well how many years of experience do you have “ or simply say , “the pay starts at such and such and goes up based on your experience” that’s all he could’ve said . Why waste someone’s time sitting in orientation if you’re not paying them what they expect. Very rude owner and terrible first impression! I pray you learn how to speak to...read full review

Would not recommend this company, unprofessional. The lady who does the schedule I believe her name was Mrs Lester she’s rude-disrespectful and legally can’t “fire” anyone over the phone but she needs to be put in her place before she tells anyone “I’m only trying to help you” LOL she did the opposite for me when I started, then the other women she’s just unnecessary to begin with!