About Homefirst Agency Inc

Homefirst Agency Inc. is known for its pleasant and professional agents, including JD, Bailey H., and Christina Goins. Customers appreciate the timely and courteous responses from agents, as well as their dedication to ensuring understanding of procedures. Representative Lindsey is highlighted for her exceptional customer service, while Jeff Hardiman is praised for his thorough support throughout the process. Ms. Hawkins is recognized for her help in finding affordable car insurance and answering questions in detail. Overall, customers recommend Homefirst Agency for their positive experiences and the kindness of their staff. Recent reviews reflect a strong commitment to customer care. Jeffery Garrett, an adjuster, is praised for making the process easier with his professional, kind, and responsive approach. Customers appreciated his clear explanations, patience, and updates, noting that his level of customer service is rare. Another customer highlighted how Stephanie H. helped organize everything when purchasing their first home in 2015, going above and beyond to assist with repairs and contractor coordination. Additionally, Kraegen was commended for prompt responses to questions via email, making the process of finding a good deal and signing up smooth and straightforward. Overall, clients value the caring and attentive service provided by Homefirst Agency Inc.

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Reviews for Homefirst Agency Inc

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  • Oct 2025

    I had the pleasure of working with Jeffery Garrett as my adjuster, and he made the process so much easier. From the very beginning, he was professional, kind, and incredibly responsive. He took the time to explain everything clearly, answered all of my questions with patience, and kept me updated every step of the way.

    He truly went above and beyond to make sure I felt taken care of, and his level of customer service is rare to find these days. I’m extremely thankful for his help and would highly recommend him to anyone needing assistance through Homefirst Agency.

    Mr. Garrett made my day! His kindness and attention to detail truly stood out. It’s refreshing...read full review

  • Sep 2025

    We purchased this policy when we bought our first home back in ‘15, and we’ve had such a great experience working with Stephanie H. She jumped in and helped us get everything organized with our contractors and was very knowledgeable about the process. She went above and beyond to ensure we got our repairs in order and we couldn’t be more grateful to her and her team.

  • Aug 2025

    I had the pleasure of working with Dawn Woodruff as my adjuster, and she made a stressful process so much easier. From the very beginning, she was professional, kind, and incredibly responsive. Dawn took the time to explain everything clearly, answered all of my questions with patience, and kept me updated every step of the way.

    She truly went above and beyond to make sure I felt taken care of, and her level of customer service is rare to find these days. I’m very thankful for her help and would highly recommend her to anyone needing assistance through Homefirst Agency.

Hours

Monday: 8:30AM - 5:30PM
Tuesday: 8:30AM - 5:30PM
Wednesday: 8:30AM - 5:30PM
Thursday: 8:30AM - 5:30PM
Friday: 8:30AM - 5:30PM
Saturday: ClosedSunday: Closed

Location

5000 Clayton Rd, Maryville

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