HIGHLY RECOMMEND this Cherokee health systems over Alcoa. For many years I was throw to the back burner at the Alcoa office.. I was huffed at when I would call I never could get my mental health medicine on time they would make me wait 3 & 4 days for it to be filled knowing I had problems. For years I went back & forth till I got fed up with them & switched to the Lenior city office been with them for almost 3 or 4 years when I say this office is HIGHLY RECOMMENDED it is Hannah Raines is ABSOLUTELY THE MOST WONDERFUL DOCTOR YOU COULD EVER ASK FOR!!! When going to the Alcoa office i kept running a low grade fever for almost 3 years the Alcoa office never not... read full review
January 2024
Visited this clinic today and had a very kind and informative FNP Teresa Hassard. She assisted me giving me the resources I needed to take my next steps in controlling my health. I was very appreciative of her time and the phlebotomist was very kind and skilled as well. Thank you to all who helped in my care today.
November 2023
Overall they are knowledgeable and professional, but there needs to be communication with patients on possible delays and possibly even more staffing. The tech department NEVER returns calls concerning patient portal issues.
HIGHLY RECOMMEND this Cherokee health systems over Alcoa. For many years I was throw to the back burner at the Alcoa office.. I was huffed at when I would call I never could get my mental health medicine on time they would make me wait 3 & 4 days for it to be filled knowing I had problems. For years I went back & forth till I got fed up with them & switched to the Lenior city office been with them for almost 3 or 4 years when I say this office is HIGHLY RECOMMENDED it is Hannah Raines is ABSOLUTELY THE MOST WONDERFUL DOCTOR YOU COULD EVER ASK FOR!!! When going to the Alcoa office i kept running a low grade fever for almost 3 years the Alcoa office never not... read full review
Visited this clinic today and had a very kind and informative FNP Teresa Hassard. She assisted me giving me the resources I needed to take my next steps in controlling my health. I was very appreciative of her time and the phlebotomist was very kind and skilled as well. Thank you to all who helped in my care today.
Overall they are knowledgeable and professional, but there needs to be communication with patients on possible delays and possibly even more staffing. The tech department NEVER returns calls concerning patient portal issues.