Cherokee Health Systems

Cherokee Health Systems is a Federally Qualified Health Center that offers a wide range of health services, including primary care, behavioral health, dental, optometry, and pharmacy. They serve 70,000 people annually and accept patients on an ability to pay basis, as well as being a TennCare (Medicaid) and Medicare provider, and accepting commercial insurance. One patient highly recommends Cherokee Health Systems over the Alcoa office, praising the Lenior City office and particularly Dr. Hannah Raines. They credit Dr. Raines with discovering and addressing a long-term health issue that had been previously overlooked, and express gratitude for her care. Another patient had a positive experience with FNP Teresa Hassard, who they found to be kind, informative, and helpful in providing resources for their health. The phlebotomist was also noted for their kindness and skill. However, there is feedback that the tech department does not return calls regarding patient portal issues and that there could be improved communication with patients about possible delays and potentially increased staffing. Overall, Cherokee Health Systems is described as knowledgeable and professional.